Our blog, Outsourcing Insights, is written by members of our leadership team and provides practical, expert advice for contact center professionals — all designed to help your company grow!
Adapting to the COVID-19 Pandemic: Transparent BPO's Story
by Scott Newman, CEO Over the past two weeks, Transparent BPO has undertaken a serious initiative — to deploy 850 brick and mortar contact center agents to a work-from-home (WFH) environment. This was no small task, and I am beyond proud of how our company responded to the business impact...
