Our Locations

An expanding global footprint.

State-of-the-Art outsourced contact center operations across the globe

Our Contact Centers

Each of our contact centers is equipped with:

Tour a Few of Our Locations

Seaside Campus

Mile 3.5 Philip Goldson Hwy, Belize City, Belize

Belize City is the largest city in Belize and pulls about 40% of the labor pool on a daily basis.  Transparent BPO’s Seaside Campus is only 12-minutes from the international airport and serves as the hub of our Belize operations.

  • 1,015 Workstations
  • 9 Training Facilities
  • Snack Shop On-Site
  • Covered Pavilion with 2 Restaurants
  • Convenience Store
  • 7 APC UPS Systems
  • (2) 375 kVA Generator
  • Access Control
  • CCTV

Belmopan

3025 Hummingbird Highway, Belmopan, Belize

Located in the capital of Belize, this strategic location for Transparent BPO allows us to tap into major universities (University of Belize), expand our Spanish bilingual capabilities and offers reduced transportation needs for current employees living in the Cayo District.

  • 700 seat capacity
  • 5 Training Rooms
  • Snack Shop On-Site
  • Restaurant on Property
  • APC UPS Systems
  • Backup Generator
  • Access Control
  • CCTV

Greenhills

GH Tower Offices at Greenhills
South Drive, Greenhills Center, Ortigas Avenue
San Juan City, Philippines

Our first contact center facility in the Philippines to add to the already successful WFH operations.  Greenhills Towers is the first major office complex to open in the Greenhills/Ortigas area.  Convenient to EDSA and other major transportation hubs, it serves as a strategic new location for TBPO.

  • 550 Workstations
  • 3 Training Facilities
  • APC UPS Systems
  • Backup Generator
  • Access Control
  • CCTV
  • First e-Gaming Arena in Break Room

Greenhills

Lot 4 Fairymead Farm Road
Angels, St. Catherine, Jamaica

Located adjacent to GC Foster College – the top physical education and sports institution in the Caribbean – and close to a local technical high school and six secondary high schools, this facility has exclusive access to students and graduates of these facilities while offering career development and training through the Transparent BPO University.

At Transparent BPO in Jamaica, agents can work close to home. Angels, St. Catherine, and nearby communities are home to a deep pool of experienced contact center agents and supervisors. Strict hiring and training right practices lead to industry-low attrition rates with twice-annual employee engagement surveys consistently citing high job satisfaction among agents and supervisors. Our recruiting practices gauge candidate attitude, attributes and suitability for sales, customer care, and technical support. We train our agents through a consistent framework that onboards and develops high-quality performance and results geared to client specifications.

  • 600 Workstations (Build-out capable of 1,600 workstations)
  • 6 Training Facilities
  • APC UPS Systems
  • Backup Generator
  • Access Control
  • CCTV

Transparent BPO’s Hub & Home Model

Agents are trained in a brick-and-mortar contact center. Employees who exhibit good attendance, schedule adherence, and performance are rewarded with WFH eligibility. Agents unable to meet requirement lose their WFH privileges

Designed with flexibility in mind

Provides protection against unplanned disruptions like pandemics and weather Just as reliable quality, performance, uptime, and information security